Use of cookies policy

What are cookies?

Cookies are small text files that a website, when visited, places on the user’s computer or mobile device through the internet browser. Placing cookies will help the website to recognise your device on a next visit. We use the term cookies in this policy to refer to all files that collect information in this way.

The cookies used do not collect information that identifies the user, however, if you are already our customer we may monitor your visits to the site provided that, for at least one time, you have initiated your navigation from some communication sent by us, for example, SMS and e-mail.

Cookies also collect generic information, namely how users arrive and use the websites or the zone of the country/countries through which they access the website, etc.

Cookies only retain information related to your preferences.

At any time the user may, through their internet browser, decide to be notified about the receipt of cookies, as well as block their entry into their system.

The refusal to use cookies on the site may result in the impossibility of accessing some of its areas or receiving personalised information.

What are cookies used for?

Cookies are used to help determine the usefulness, interest and number of uses of the websites, allowing faster and more efficient browsing and eliminating the need to repeatedly enter the same information.

What kind of cookies do we use?

Our cookies have different functions:

Essential cookies – Some cookies are essential for accessing specific areas of our website. They allow you to navigate the site and use its applications, such as accessing secure areas of the site through login. Without these cookies, services that require it cannot be provided.

Analytics cookies – We use these cookies to analyse how users use the site and monitor its performance. This allows us to provide a high quality experience by personalising our offering and quickly identifying and fixing any issues that arise. For example, we use performance cookies to find out which pages are most popular, which method of linking between pages is most effective, or to determine why some pages are receiving error messages. Based on site usage, we may also use these cookies to highlight articles or services on the site that we think will be of interest to users. These cookies are used only for statistical analysis and creation purposes and never collect personal information.

Functionality cookies – We use functionality cookies to enable us to remember user preferences. For example, cookies prevent typing the user’s name each time the user accesses the site. We also use functionality cookies to provide enhanced services to the user, such as commenting on an article. In short, functionality cookies store the user’s preferences regarding the use of the site, so that it is not necessary to re-configure the site each time you visit.

Third party cookies – These serve to measure the success of applications and the effectiveness of third party advertising on our site.

Advertising Cookies – These serve to target advertising according to the interests of each user and the number of visits made, allowing the number of times the advertisement is displayed to be limited. These cookies help measure the effectiveness of advertising.

The cookies used may be

Permanent cookies – These are stored at the level of the internet browser on your access devices (pc, mobile and tablet) and are used every time the user makes a new visit to the website. They are generally used to direct navigation according to the user’s interests, allowing us to provide a more personalised service.

Session cookies – These are temporary, they remain in the cookies of your internet browser until you leave the site. The information obtained allows us to identify problems and provide a better browsing experience.

After authorising the use of cookies, the user can always disable some or all of our cookies.

All browsers allow the user to accept, refuse or delete cookies, notably by selecting the appropriate settings in the respective browser. You can configure cookies in the “options” or “preferences” menu of your browser.

Please note that disabling cookies may prevent some web services from working correctly, affecting navigation on the website in part or in full.

We remind you that by disabling cookies, parts of our website may not function properly.